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Reviews


Great Product
 (Posted on 12/4/2017)

I have two trees from Xmas Deco, one plain and one with snow. They go up easily and the lights are a soft yellow ( instead of glaring white which many LED's are). The branches are sturdy enough for heavy decorations, even Swarovski snowflakes. Delivery was prompt and customer service is excellent if needed.

Kim
 (Posted on 11/28/2017)

Excellent experience! After our complaint a quick response followed with satisfactory solution. I’m a satisfied customer now!

Bastian
 (Posted on 11/20/2017)

Excellent website and fast delivery. Professional and customer oriented company

Jayda
 (Posted on 11/14/2017)

Communication went very smooth and fast. We had to wait a little for the delivery but we are as of now satisfied with the product.

Steef
 (Posted on 11/5/2017)

This was the first time I ordered from the website but I found the website to be very customer friendly and the delivery extremely efficient

Ashley
 (Posted on 11/1/2017)

Good and I can recommend this company

Diana
 (Posted on 10/25/2017)

Very nice product and in real life better than on the pictures. Try to get even better pictures on your website to illustrate your product even better.

Nathan
 (Posted on 10/13/2017)

Fast delivery and good service. The Christmas ornaments are beautiful! Very nice colors.

Mark
 (Posted on 10/9/2017)

Very good. The extra garland we ordered was not part of the initial delivery but after just one email it was delivered the following day.

Charlie
 (Posted on 10/6/2017)

Richly decorated Christmas tree with very nice ornaments. The red color is perfect for Christmas. We wish you all a wonderful festive season.

Wendy
 (Posted on 12/26/2016)

Everything went very smoothly and the delivery itself was excellent. I am very satisfied.

Jonathan
 (Posted on 12/19/2016)

Good descriptions

Nikki
 (Posted on 12/13/2016)

As real as it can get! Thanks for the fast service.

James
 (Posted on 12/9/2016)

Positive experience, excellent quality and lots of lights!

Chayenna
 (Posted on 11/24/2016)

Excellent service and an example of keeping the service delivery promise! Excellent company!

Micheal
 (Posted on 11/14/2016)

Actual product was not exactly as per the picture and description. Nevertheless satisfied with the tree and fast delivery.

Rick and Pip
 (Posted on 11/7/2016)

We are extremely satisfied. Super fast delivery and excellent quality

Mr Halldoorn
 (Posted on 11/2/2016)

The purchase of the artificial Christmas tree went very smoothly (effectiveness). The tree was very well packaged in reusable packaging.

Demy
 (Posted on 10/27/2016)

I had an excellent experience with this company, lots of information and fast delivery.

Marc and June
 (Posted on 10/20/2016)

At first we wanted to buy another artificial tree but unfortunately this model was no longer in stock even though it was still mentioned as ‘available’ on the website. Fortunately this was resolved quickly with an alternative after contacting you by mail. We are very satisfied with the solution and actual tree.

Derek
 (Posted on 10/12/2016)

Nice products and we are very satisfied with the quality of the tree.

Melody Yorkwill
 (Posted on 10/4/2016)

Up to now very satisfied. An idea would be to order the product online but collect it at an actual shop? Website order process can be improved.

Lizzy
 (Posted on 10/2/2016)

A positive experience. By mistake we had ordered a wrong color but it was easy to get it exchanged for the one we wanted.

Patrick
 (Posted on 9/29/2016)

The additional garland to cover the tree stand works very well. It’s also very useful to watch the instructional video first before putting up the tree as it has lots of useful tips.

Gwen Williams
 (Posted on 9/22/2016)

Thank you very much for all your assistance and for the beautiful Christmas Tree! I can’t resist to tell anybody about the gorgeous tree and fantastic service.

Kaylee
 (Posted on 9/18/2016)

Hi Xmasdeco, thank you for replacing the Christmas tree. I was afraid that it was going to take some time but I am very happy that it was resolved so quickly. The lights on this one work perfectly.

George Wales
 (Posted on 9/12/2016)

It started off well for our fist order. The second order however was a bit more difficult. I had to contact them to get answers which was disappointing… The website is great with good color representation and easy order process.

Mario
 (Posted on 1/6/2016)

Reliable and trustworthy in what they promise and deliver. Very fast responses and once it became clear that the selected tree was no longer in stock I was informed immediately.

John
 (Posted on 12/27/2015)

I have had an excellent experience with the after sales service. The Christmas tree that I ordered had a defect. On 05/12/2015 I contacted the helpdesk and within 5 minutes all was resolved. My tree was returned and the next day 06/12/15 I received the replacement tree. I call this EXCEEDING CUSTOMER EXPECTATIONS!

Danny
 (Posted on 12/23/2015)

Nothing to add and absolutely fine. You should try to get more awareness as I only accidently found you through Google.

Timmy
 (Posted on 12/20/2015)

Excellent service! The tree is of a good quality.

Kate Marcson
 (Posted on 12/8/2015)

The snowtree that we ordered was delivered as promised on time right on our doorstep. The customer representative was very friendly and offered a good solution of our problem with IDeal payment. Please pay attention that in case you need to transfer the money directly to your account due to problems with IDeal, to keep track of your order.

Kevin
 (Posted on 12/7/2015)

Fast delivery, completely satisfied with the product

anonymous
 (Posted on 12/3/2015)

Despite the fact that our preferred product was sold out, the sales person of the help desk assisted me very well and offered some good alternatives

Lindy
 (Posted on 11/30/2015)

Customer friendly website. I had some difficulty getting hold of the helpdesk by phone but my email was answered immediately.

Christian
 (Posted on 11/28/2015)

Our order was delivered on time and very fast. Excellent Very much appreciated!

Joanne
 (Posted on 11/23/2015)

Thumbs up! Easy to navigate website, easy to order process and fast delivery. What else you want……everything was perfect.

Jackie D
 (Posted on 11/14/2015)

Fast delivery and easy to communicate with.

Richard
 (Posted on 11/11/2015)

I had a positive experience. Fast, accurate, in stock and delivery the next day. Wonderful service!

Dominque
 (Posted on 11/5/2015)

Good and fast service. Clear description of the product

Chris
 (Posted on 11/1/2015)

Fast delivery. On the internet you can check stock levels which is very helpful. Tip: mention on your website how long it will take to put up the tree (including properly folding out of the branches).

Julia
 (Posted on 10/24/2015)

Excellent and easy to navigate website. Lots of information and fast delivery. Very satisfied.

Tess H
 (Posted on 10/23/2015)

Completely satisfied, good quality.

Izzy R.
 (Posted on 10/23/2015)

I emailed for more information and got a fast response with good advice.

Dean
 (Posted on 10/19/2015)

Clear, fast and well packaged.

Jean
 (Posted on 10/16/2015)

I’m satisfied with my order.

Daniel Smith
 (Posted on 10/15/2015)

Lots of information on the website with pictures. The colors on the pictures were slightly different from the colors upon delivery. The real colors are even nicer!

Liz and Marc
 (Posted on 10/13/2015)

We had a great experience. Nice product and fast delivery.

Jessica Trend
 (Posted on 10/9/2015)

Fast and spot-on delivery.

Tim
 (Posted on 10/9/2015)

Reliable website for your purchases

Jodi B
 (Posted on 10/8/2015)

Excellent experience during our first order and therefore decided to order again. Nice assortment and collection with excellent information about the product.

chang
 (Posted on 10/7/2015)

Easy to put up and very good

Skye
 (Posted on 10/7/2015)

It would have been easier to mention the diameter. I had to search the site to find the information. All in all a very nice tree with a lot of ornaments.

Harry
 (Posted on 10/1/2015)

Fast delivery and after sales service.

Tamara
 (Posted on 9/28/2015)

Good products

Peter
 (Posted on 9/24/2015)

Very good and fast delivery. Also excellent and comprehensive description about the Christmas trees and some great pictures that give a good impression of the product.

Bobbie
 (Posted on 9/20/2015)

Excellent website with clear pictures. Good overall experience.

anonymous
 (Posted on 9/15/2015)

The website descriptions of the products are very, very detailed. This should be shortened or the lay-out changed by adding more space or by changing typeface. This to make it more easy to read and more inviting.

Edward
 (Posted on 9/14/2015)

In one word; super. Delivery was also fast

Jenny
 (Posted on 9/8/2015)

Perfect! Their website is very easy to navigate and shows all their products very well. After we ordered the tree was delivered in no time. I am very satisfied.

Amy Snow
 (Posted on 8/31/2015)

A positive experience. By mistake we had ordered a wrong color but it was easy to get it exchanged for the one we wanted.

Miles
 (Posted on 12/29/2014)

This is the way it should be with an online shop: order, pay and delivery within a couple of days.

Leroy
 (Posted on 12/27/2014)

Fast reaction upon ordering. The delivery itself was delivered faster the expected. I recommend your company!

Sean
 (Posted on 12/25/2014)

The purchase did not go without a hitch. Due to a system error at our bank we were unable to complete our order. Your company emailed me the following morning….

Abigail
 (Posted on 12/21/2014)

Very clear and a fast delivery.

Hanna
 (Posted on 12/18/2014)

My experience with my order went very well and I will definitely use this website again for any future orders.

Nick
 (Posted on 12/16/2014)

Fast delivery and nice products, a very nice webshop.

Arial
 (Posted on 12/7/2014)

Excellent service mentality of your team. Terrific communication skills, empathetic thinking in solutions.

Lois
 (Posted on 12/1/2014)

Very good, fast and competent service, great product exactly the way it was described in the online shop.

Nick McFlin
 (Posted on 11/28/2014)

Very fast delivery. After our initial order was delivered wrongly it was rectified very fast and efficiently, well done!

Emily
 (Posted on 11/17/2014)

Very good service. Trying to assist the customer and this goes beyond what other webshops offer. I highly recommend you! The actual product was out of stock but I was properly informed and offered the option to cancel the order.

Mr Lewis
 (Posted on 11/10/2014)

Thanks for the quick delivery which was great.

Liv
 (Posted on 11/10/2014)

I’m very satisfied with the product. The helpdesk was also great and assisted me to clarify that my payment had been received.

Marley
 (Posted on 11/3/2014)

Lots of payment providers and payment options which is great. More companies should follow your example.

Stacey
 (Posted on 10/30/2014)

The measurements of the tree were exactly as we wanted. Fast and spot on delivery.

Jackie D
 (Posted on 10/29/2014)

Fast delivery, professional service and website. Good value for money proposition.

Peter v K
 (Posted on 10/27/2014)

A very nice Christmas tree with pre fixed lights and boxes with a loads of baubles to decorate it!

Jennifer
 (Posted on 10/24/2014)

Very nice and beautiful product

Anthony
 (Posted on 10/23/2014)

Fast delivery. Everything exactly as ordered. Value for money is excellent.

harry Mccain
 (Posted on 10/20/2014)

Easy to find and fast delivery. Bigger pictures on the website would be nice (but this is also a problem on other websites).

Jake
 (Posted on 10/20/2014)

All-in-all very good. More and better information about the order.

Miley
 (Posted on 10/15/2014)

Very fast delivery by friendly delivery personnel.

Dick
 (Posted on 10/14/2014)

I’m very satisfied with the webshop. The order was delivered on time and the website has lots of information about the product and with clear descriptions. I’am also very satisfied with the price..

DJ
 (Posted on 10/13/2014)

I had a positive experience and everything is delivered as ordered.

Maud
 (Posted on 10/6/2014)

Excellent experience and will order again from you in case I need something. Well done!

Ruby
 (Posted on 10/3/2014)

Everything was great

Justin
 (Posted on 9/29/2014)

Had a good experience with the customer focused employee of the helpdesk but a less than positive experience with the delayed delivery of my order. The employee was very friendly and did everything to get the delivery back on track and to keep me informed via regular phone calls. The order was supposed to be delivered on Friday but eventually was only delivered the following Wednesday. By a system mistake the order for my tree was accidently delivered to the wrong address. Unfortunately this is something that can be improved upon.

Faith
 (Posted on 9/21/2014)

Very good and fast delivery.

Jacob
 (Posted on 9/10/2014)

Excellent value for money

Why Xmasdeco?
    • Highest value for money!
    • Free shipping on all products
    • Unique All-in-one-packages
    • Best real life-like artificial trees
    • Ready for Christmas in no time
    • Including LED-lights